To Whom It May Concern: I recently purchased a home through your agency and I had to write a letter of appreciation on behalf of Elliott Shaw for his help and encouragement in assisting me in purchasing my first home for me and my two sons. My search for a home has spanned several years and several different realtors, but none where like Elliott. His perseverance and dedication paid off for me and my sons. He never allowed me to be discouraged and he kept me focused, no matter how many houses we had to visit. He understood that as a single mom with two small boys and a tight budget it was important that I found a home that did not require a lot of fixing up and that would be easy for me to maintain. When we found the house that matched my needs perfectly, Elliott was there to make it happen for me. Even when the seller wanted a fast turn around. Elliott was right there making sure I understood what I needed to do and explaining each and every process. Throughout this process when my patience was short with all of the paperwork requirements, Elliott remained professional displaying a pleasant and calming demeanor reminding me to stay focused. Kudos to you and your office for having such an excellent and well rounded agent that performs with unusual accuracy, thoroughness and effectiveness.