"She was very professional throughout the entire process from assisting with staging, pictures to the negotiation. Always answered her phone and was a pleasure to work with."

Jennifer H

"We worked with Rosanna on 4 consecutive deals, all were sales for us. Rosanna was always very professional, yet personable. With her guidance I believe we were able to get the best price. I thoroughly enjoyed working with her and will always highly recommend her."

Skip and Robin

"Rosanna Souza is the consummate professional realtor! She was prompt and conscientious. She always went the extra mile to help us find a new home and to ensure thist its purchase was successfully completed. Without her comprehensive knowledge of the market and available properties and communities, we would not have found the perfect home that we did."


As a first time home buyer, my husband and I did not know what to expect. I did some research online, provided my contact information and the following day I received a call. I am pleased to write this letter regarding Elliott Shaw, our real estate agent and who we now consider a friend.

Elliott is very responsive and we appreciate his knowledge, honesty, professionalism and patience with us. His sincerity and care was one of the many aspects that made us choose him as our agent. I believe that Elliott went above and beyond and exceeded our expectation to make buying our first home a smooth one.

I highly recommend Elliott Shaw to anyone who is looking to purchase a home.

Shuree and Joe G.

To Whom It May Concern:

I recently purchased a home through your agency and I had to write a letter of appreciation on behalf of Elliott Shaw for his help and encouragement in assisting me in purchasing my first home for me and my two sons.

My search for a home has spanned several years and several different realtors, but none where like Elliott. His perseverance and dedication paid off for me and my sons. He never allowed me to be discouraged and he kept me focused, no matter how many houses we had to visit. He understood that as a single mom with two small boys and a tight budget it was important that I found a home that did not require a lot of fixing up and that would be easy for me to maintain. When we found the house that matched my needs perfectly, Elliott was there to make it happen for me. Even when the seller wanted a fast turn around. Elliott was right there making sure I understood what I needed to do and explaining each and every process. Throughout this process when my patience was short with all of the paperwork requirements, Elliott remained professional displaying a pleasant and calming demeanor reminding me to stay focused.

Kudos to you and your office for having such an excellent and well rounded agent that performs with unusual accuracy, thoroughness and effectiveness.

Angela L. J. & Sons

Shelley Tappin originally worked with us to purchase our home six years ago. When the time came for us to relocate, she was the only agent we would even consider. As a buyer's agent, she is outstanding, and as a seller's agent she is a consummate professional. Her knowledge of the industry and area is complete. Her expertise and advice is always spot on. We successfully closed escrow and could not be more thrilled with her wise guidance with every issue that came up. All this happened with us having already relocated. Shelley managed all of this while we were in a different state! The entire transaction and all of the running around and getting things repaired, reviewed, inspected, etc. was accomplished by Shelley. Five starts are not enough in each category by the way. She is a ten star agent.

Home Seller
Historic District Vallejo

I was amazed at how much she went above & beyond my expectations of a Realtor. In addition to walking me thru the process, she also "held my hand" emotionally as I stressed out over the tenant who wouldn't leave and other bumps in the road. She is very knowledgeable, level headed, diplomatic, empathic, kind, and extremely helpful. I never knew a realtor to do so much. She gave me the kind of service that a millionaire might expect. I tend to be rather demanding when I hire someone, but with Shelley, she gave a lot more than I asked for. I can't find enough positive words to describe how well she served me. She's the best!!! (Oh yeah, and by the way, the house sold for more than Zillow's value estimate. She picked just the right number to get the most for it while still quickly attracting a buyer.) I recommend Shelley Tappin without reservation.

Home Seller

I have been doing business with Brian McPherson of Tipp Realty since 1985…I relied on Mr. McPherson’s expertise in the marketing of many properties in the Solano County area. I have maintained my working relationship with Mr. McPherson in my current position as Delinquency/Claims Manager for the State of California’s Housing Loan Insurance Fund. I have held this position since 1990. Mr. McPherson has been instrumental in the marketing of foreclosed properties owned by the State of California.
Mr. McPherson has consistently provided me with experienced, dependable real estate service for many years. Feel free to contact me if you would like more information about our ongoing working relationship.

John W. T.
Satisfied Client

To Whom It May Concern,
I am the President of National Asset Services LLC, and have been in this position since January of 1997…Throughout t his entire period I have had the pleasure of working with Brian McPherson. Brian, and his expertise, in the evaluation and marketing of Real Estate have proved to be invaluable on many occasions during this past decade. Brian has always presented himself in a most professional manner, and his integrity is above reproach. I recommend this person without any reservation.

Bob Z.
President of National Asset Services LLC

Dear Brian:
I would like to take this opportunity to thank you for your efforts in closing the “Cambridge Manor” transaction. It is important to us at American Savings and Loan Association to have brokers that we can rely upon. You have consistently demonstrated the ability to get the job done in a timely manner from taking the challenge of Green Valley Highlands in Green Valley with 13-+plus lots of $125,000, 5 incomplete $375,000 custom townhomes and 150 acres of vacant land to scattered lots and houses in various Northern California locations. You and your firm are to be congratulated, we appreciate your professionalism.

Arthur W. H.
Vice President of American Real Estate Group

David Tipp was able to sell my condo in 11 days! His real estate experience is excellent. I would highly recommend him. Thanks again David.

Linda D.
Marshall, TX

David Tipp is well experienced and very knowledgable. He extends his personable understanding in helping clients through tough transitions in their lives. Highly recommended.

Marcath E.
Benicia, CA

I am excited to write this endorsement letter for Elliott Shaw. It was a pleasure and relief to have Elliott negotiate the recent short sale of my investment property. I commenced the sale of this property over three years ago, going first to the lender and then through a nationally known real estate company. Rather than helping me to dispose of this property both gave me the run around and I was left with an investment that was draining my savings and resources. Then I met Elliott Shaw!

Elliott took on the tedious process of dealing with the lender, title company, and each step of the process, from showing of the property, various offers, and prospective buyers, to the incredulous requirements and demands by the lender. Elliott called on a plethora of resources available to meet those requirements and demands. In addition, everyone involved in the process exhibited ethical and professional integrity and completed their tasks timely and efficiently. Each went the extra mile to make sure all the “t’s were crossed and i’s dotted.”

I was most impressed with Elliott’s expertise and ownership of the process and the fact that I was involved in every aspect of the decisions made in the process of this sale. I will not hesitate to recommend the services of Elliott Shaw to anyone requiring expert real estate services.

Arleatha Jackson

I want to take the time to thank you as my Real Estate Agent in handling the sale of my home. Your level of professionalism and knowledge surpassed all my prior experiences in working with other agents. You always came with a positive expectancy that kept my motivation high when it seemed like the market was standing still. In record time my home was sold, and I was just amazed. You are a top agent and I wish you continued success in your business. I am confident everyone will receive the great care I was able to have in this challenging time, and that you and your team made it all well.

Elaine Faucett Ajayi
Satisfied Client

We worked with Rosanna on 4 consecutive deals, all were sales for us. Rosanna was always very professional, yet personable. With her guidance I believe we were able to get the best price. I thoroughly enjoyed working with her and will always highly recommend her.

Robin L.

Rosanna Souza, Best in Solano County! Frequent communication with an insight into what as a client, I needed. Whether it was a phone call/email, Rosanna walked me through the different protocols so that I was aware of things that were happening along the way! Exceptional, forward thinking with marketing, excellent negotiator, and met or exceeded every deadline. No question she’s my realtor!

Gale K.

Rosanna is amazing! Her extensive knowledge of Solano, Napa,
Sonoma and Marina counties was a great help buying our first home in 2009 and selling our home now in 2016. We had used a few agents before we found her and we would not use anybody else. Her enthusiastic positive personality will make you like her but her best qualities are integrity, honesty, and perseverance. She will not stop till you are happy. Most important and above all is her communication skills. She is there around the clock and you know it. Giving updates, returning calls and following up on everything. We bought and sold with her and got great deals both times. I recommend you jump at the opportunity to work with her!

Satisfied Client

Shelley is a great realtor to work with. What she has figured out so well is that by focusing solely on keeping her clients happy, even if it may not be in her own best interest in the short-term, she becomes a respected and well trusted advisor. This should be the paradigm for all professionals.

Tony Melucci

Without a doubt we found Mrs. Tappin to be the help that we needed to accomplish our need to sell our home in a difficult economic market. She was resourceful and knowledgeable about the real estate market and gave us the peace of mind needed to concentrate on our relocation plans. It is hard to put into word the value of a person like Mrs. Tappin who took the time to understand and value your property you put your life’s blood in and the memories you held dear for over 30 years. If anyone is looking for a capable person who will help you in time of your need to sell then look no further than with Mrs. Tappin.

Satisfied Client

Maria was absolutely amazing from start to finish. She was involved and very concerned with my needs in regards to the house as well as if I needed any help buying another property at the same time. Her experienced advice and knowledge of the real estate market was much appreciated and needed throughout the process and I would recommend Maria to anyone I know.

Satisfied Client

Working with Maria was a real pleasure. She went above and beyond in helping me through the ordeal of selling a house: something I haven’t done in 36 years. The whole process went smoothly and I’m sure she had a lot to do with that.

Gary K.
Satisfied Client

Hi Maria!
I couldn't thank you enough for helping me to get my dream home. I commend you for your professionalism and excellent customer service. You were so patient and always ready to help. You were so quick on answering emails and phone calls. I wish all realtors are like you. I wish you all the best. I will highly recommend you to my friends and colleagues.

Have a wonderful day!

Leny M. H.
Satisfied Client

I have worked with Maria de la Serna on three different home transactions, one buying and two selling. She has gone above and beyond in helping us achieve our goals in every way. She brings a wealth of knowledge and the utmost professionalism in all her business dealings. Needless to say, she has given us results much higher than we ever hoped for.

Satisfied Client

Bill McInerney is the best real estate agent we’ve ever had. He not only found us the best house, but after we closed escrow he even remodeled it for us to make it our dream house!

Victoria B.
St. Helena, CA

I wanted to write and let you know that the money's in the bank and the title's in our pocket. That was just about as smooth as it could go. You and your seller were absolutely on top of it. I wanted a transaction that would go down without a hitch and that's what I got. The reason I always try to buy a property with no contingency, cash on the barrel head, and a quick close is that it takes the agony out of a real estate transaction, which all too often can make buying a house worse than buying a used car while simultaneously getting a root canal and fending off said used car salesman.

So that's why I wanted to write you, to say thanks for a professional job, completed as if by a friend, one who had my interest in mind. You can know that next time I want to sell something in the wine country, you're the man.

David E.
Napa, CA

We moved out of the country and put our house up for sale with Bill McInerney from Tipp Realty. We were nervous to leave our beloved house in somebody else's hands, but Bill came through in a big way for us. The house sold within days and Bill went above and beyond for us to simplify the process. I flew back into the country three days later, signed papers, moved the remainder of our stuff into a storage unit, and flew back out. Bill helped out the entire way! Truly a good guy! Plan on making friends with your realtor with Bill!

Joby R.
Napa, CA

Bill McInerney was fantastic at getting our house sold for the maximum amount. The house was a rental and the last tenants were less than easy on the property to say the least. In order to get it ready for sale, significant work needed to be completed. Bill jumped right in. He completely managed our entire project and home refurbishing. He replaced two bathrooms including showers and bathtubs, painted the entire house inside and out, helped install new carpets, reworked much of the entire landscape both front and back yard, and replaced the garage door.
It almost looked like a brand new house. He was instrumental in ensuring we sell the house for tens of thousands of dollars more than we originally estimated. He was my trusted advisor on what home improvements would maximize the home value, without over paying for these improvements. Super job and executed all in less than 60 days.

Scott M.
American Canyon, CA

I just wanted to write and thank you for all the time and hard work you have put into the above two properties for PMI. I have had the privilege of working with a lot of realtors in the past 7 years and I cannot think of any who have been so totally committed or who have gone so far out of their way to be as helpful. The expeditious manner in which vandalism and repair problems on the Vallejo property were handled, greatly contributed to mitigating PMI’s loss. I look forward to a long term professional relationship with Tipp Realty.

Sue A. C.
PMI Insurance Co.

I’d like to take this opportunity to thank you for the prompt, efficient sale of our REO property. To close an escrow a mere 25 days from the trustee sale was indeed a pleasant surprise. Be assured that we will contact you immediately should we have further REO properties.

Melinda E.W.
Surety Federal Savings Bank

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