Shelley Tappin originally worked with us to purchase our home six years ago. When the time came for us to relocate, she was the only agent we would even consider. As a buyer's agent, she is outstanding, and as a seller's agent she is a consummate professional. Her knowledge of the industry and area is complete. Her expertise and advice is always spot on. We successfully closed escrow and could not be more thrilled with her wise guidance with every issue that came up. All this happened with us having already relocated. Shelley managed all of this while we were in a different state! The entire transaction and all of the running around and getting things repaired, reviewed, inspected, etc. was accomplished by Shelley. Five starts are not enough in each category by the way. She is a ten star agent.