I was amazed at how much she went above & beyond my expectations of a Realtor. In addition to walking me thru the process, she also "held my hand" emotionally as I stressed out over the tenant who wouldn't leave and other bumps in the road. She is very knowledgeable, level headed, diplomatic, empathic, kind, and extremely helpful. I never knew a realtor to do so much. She gave me the kind of service that a millionaire might expect. I tend to be rather demanding when I hire someone, but with Shelley, she gave a lot more than I asked for. I can't find enough positive words to describe how well she served me. She's the best!!! (Oh yeah, and by the way, the house sold for more than Zillow's value estimate. She picked just the right number to get the most for it while still quickly attracting a buyer.) I recommend Shelley Tappin without reservation.